pactory
Support

How can we help?

Quick answers to the common questions. If yours isn't here, email hello@pactory.app and a person will reply, usually within two working days.

Getting started

Which iPhones does Pactory work on?

Pactory makes apps with Apple Intelligence, right on your iPhone, so it needs:

  • iPhone 15 Pro, iPhone 15 Pro Max, or any iPhone 16 or later model
  • iOS 26 or later
  • Apple Intelligence turned on, with your iPhone and Siri set to a language Apple Intelligence supports
  • Some free storage for Apple Intelligence's on-device model

Pactory can be installed on other iPhones, but it can't make apps there.

Pactory says to turn on Apple Intelligence. How?
  1. Open Settings and tap Apple Intelligence & Siri.
  2. Turn on Apple Intelligence.
  3. Return to Pactory. It notices the change on its own.

If you don't see the option, check that your iPhone model, iOS version and language are supported (see above). Apple Intelligence may not be available in every country or region.

It says Apple Intelligence is still getting ready.

Apple Intelligence is still downloading its on-device model. This is a one-time download handled by iOS. Keep your iPhone on Wi-Fi and charging, and it will be ready shortly. After that, Pactory works fully offline.

Does Pactory need the internet?

No. Making, opening and changing apps all happen on your iPhone and work in airplane mode. The only time you need a connection is to download the app, to let Apple Intelligence finish its one-time download, and to buy or restore Pactory Pro through the App Store.

Making apps

What kinds of apps can it make?

Small, focused, one-screen apps work best: lists and checklists, habit and mood trackers, timers and countdowns, calculators and converters, flashcards and quizzes, pickers and spinning wheels, score keepers, and simple games like snake, memory or brick breaker.

Mini apps can't use the internet, the camera, photos, location or other apps, so ideas that need those (like a weather app or a photo editor) aren't possible.

An app didn't come together, or isn't quite right.

The model that makes your apps runs on your iPhone, so it's small and does best with small, specific ideas.

  • Name the one thing it should do. “A tip splitter for four people” works better than “a money app”.
  • Add detail you care about. Names, numbers, steps: “three folds every half hour”.
  • Ask for a change. Press and hold the app, or open its menu, and choose Change something. Then ask for a tweak, like “make it harder” or “add Sam”. Changing an app is always free.
  • Build big ideas in parts. Pactory makes the core first. Ask for the next part when you're ready.
Voice input isn't working.
  • Check that Pactory is allowed to use the Microphone and Speech Recognition in Settings > Pactory.
  • Pactory uses on-device speech recognition only, so your iPhone's language needs to support it. If it doesn't, you can always type instead.
Where are my apps saved? Can I move them to a new iPhone?

Your apps and everything in them are saved only on your iPhone. They are included in your iPhone's iCloud or computer backup, so restoring a backup to a new iPhone brings them along. Pactory has no account or sync of its own.

To delete an app, press and hold it on the home screen in Pactory and choose Delete. This removes the app and everything saved in it.

Pactory Pro and purchases

What's free, and what does Pactory Pro add?

Pactory is free and keeps up to 3 apps. Pactory Pro is a one-time purchase ($9.99 in the US, or the local equivalent) that unlocks unlimited apps. There's no subscription. Apps you've already made are never taken away, and changing an existing app is always free.

How do I restore Pactory Pro on a new or reset iPhone?

Pactory Pro belongs to your Apple Account, so it usually comes back on its own. If it doesn't:

  1. Make sure you're signed in to the App Store with the same Apple Account you bought Pro with.
  2. In Pactory, tap Unlock unlimited (or the “of 3 free” counter) at the top of the home screen.
  3. Tap Restore purchase.

Restoring needs an internet connection once. After that, Pro works offline.

How do I get a refund?

Purchases are handled by Apple, so refunds are too. Visit reportaproblem.apple.com, sign in with your Apple Account, and choose Pactory Pro. We can't issue refunds directly, but we're happy to help if something isn't working.

Privacy

Do you see the apps I make or what I say?

No. Everything is made and kept on your iPhone, and Pactory doesn't send anything to us or anyone else. Read the full privacy policy.

Still stuck?

Tell us your iPhone model, iOS version and what you were trying to make.

Email hello@pactory.app